I've created, analyzed, and collected feedback from hundreds of thousands of survey responses throughout my career. One lesson stands out: If you genuinely care about the feedback and intend to act on
It's one thing to acknowledge how incredibly lucky most of us are. If you're reading this, it's likely that you are living a better life than the King of France did a hundred years ago. But feeling gu
I'm a fan of simple mental models or simple questions that immediately put things in perspective. Here's one versatile question that can serve to put you on the right path: Is what I'm about to decid
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