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Feedback You Can Use

I've created, analyzed, and collected feedback from hundreds of thousands of survey responses throughout my career. One lesson stands out:


If you genuinely care about the feedback and intend to act on it, make it very brief and actionable.


For my performance-based activities like keynote speeches, music, presentations, and workshops, these two questions consistently produce the most valuable, actionable insights:


What resonated most?

What would you change to improve it?

 
 
 

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