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Feedback You Can Use

I've created, analyzed, and collected feedback from hundreds of thousands of survey responses throughout my career. One lesson stands out:


If you genuinely care about the feedback and intend to act on it, make it very brief and actionable.


For my performance-based activities like keynote speeches, music, presentations, and workshops, these two questions consistently produce the most valuable, actionable insights:


What resonated most?

What would you change to improve it?

 
 
 

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Sometimes we fail to implement helpful advice only because it seems simple and obvious. Things that are simple to do are also just as simple to NOT do. But that's not a good excuse. Knowing and not do

 
 
 
Gratitude Hack

I'm admittedly and embarrassingly someone who impulse-buys products on social media. Then proceed to forget and never use them. Worse, months later I'll see an ad for the exact same thing and think, "

 
 
 

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