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Finding the human in you and others

That waiter you’ll never see again…he’s going through a nasty divorce.

The woman who picked up your call after 40 minutes on hold…she’s just starting her second 8-hour shift.


It’s easy to feel anonymous when you hide behind a keyboard, or know that you’ll probably never interact with a person again.   Yet every interaction is a chance to impact someone’s life, and it takes little effort to make it a positive one.

That girl behind the register at 7-11…how many times do you think she’s had a kind, human interaction today?  You have more power than you think.

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