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The “why” behind the message

Multiple books since Mars and Venus highlight that men tend to be problem-solvers, and women often seek validation in communication. This often leads to a woman’s complaint being met with a man’s attempt to problem-solve rather than listen and simply support her right to be angry momentarily.

The important lesson in any context – personal or professional, male or female: To be helpful, always consider the “why” behind the message, not just the “what”.

Social media may have amplified this lesson.

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